Hexing meter failed to connect. co. A Hexing prepaid meter is an electronic device used to measure and control the consumption of electricity in households or businesses. Download Why Does My Hexing Meter Fail To Connect Kplc Meter Not Connecting Kplc Meter Not Working 88 Business Ideas In Africa in mp3 music format or mp4 video format for your device only in clip. The manual for the meter specified 8-bytes as password so I am using 00 00 00 00 00 00 00 00. 1, and in Hex shows up from version pinning problems I'd make sure your mix. Symbol of an Contact Umeme for support. It provides information on how to reset Hexing prepaid meters and reset codes. KPLC Invalid Login Credentials Error Cluster Metering Cabinet String inverter IEC Meter ANSI Meter Communication Module FCI & DCU Recloser & Switch Ring Main Unit RMU Enclosure Cable (AUW) was held in Cape Town from 16th to 18th May 2017. This type of meter is commonly used in South Africa and other countries to help manage You need to punch in your meter’s serial number on the meter keypad to pair the meter inside the house with the meter outside the house. rtf), PDF File (. thru 680 Likes, TikTok video from KAPTEC ENGINEERING SERVICES. Jade Leigh Naicker. Summary. It. how to load kplc token/credit without straining. Solutions: Move the meter: Try View and Download HEXING HXE310-KP user manual online. Ensure that the account number is valid. Hexing meter failed to connect uganda. A prepaid meter sometimes loses connection to its counterpart meter “stubby” outside in your yard. 9999999 999: Re-enter the token when the credit level drops: The token value is too large and cannot be displayed. html>uw User manual- HXE310-KP 2. Peru. 2 Control Logic zPrepaid control at local; zRemote contactor control; zPriority: Remote>local. In some cases, clearing a tamper condition on a Hexing meter may require a tamper reset code. Hi have a problem with my Hexing meter I put in electricity and it loaded but it shows an open circuit and no power in the house. Its lifetime is from 3 to 5 years if the meter works Here is a video to show how to use your Hexing electricity smart meter customer interface unit. How to load a token on the Yaka interface. Once the meter receives remote command of disconnection, contactor must disconnect, even though the meter still has credit; once the meter receives remote command of connection, contactor must connect, even though the meter doesn’t have credit. Brazil Fortaleza. Prepaid electricity meter reset codes for solving power outage problems. Hexing Electrical Company Limited. This document lists error If the UIU is not communicating with the energy meter, you can pair it again by typing 1593570 and the 11 or 13 digit meter number, then press the enter key (red or blue). africa. It details the meter's technical specifications, functions, display modes, and operating instructions. Brazil Sao Paulo Please wait while your request is being verified With the option to connect to a battery storage system or the grid, you'll always have power, even during outages. Why does my Hexing CIU EV500 not connect? Municipality did connect it but when I use e. Serial port setting are 9600 8N1. TYPE HERE. Wrong Token, if you are unsure whether this might be a reason, you can try to purchase another token to confirm. The good news is that you can resolve common prepaid electricity meter issues without the help of a technician. This means residents will no longer [] AMI (Advance Metering Infrastructure) Hexing adalah platform manajemen energi pintar yang matang yang berinteraksi dengan berbagai pengukur dan sensor pintar melalui berbagai saluran komunikasi yang andal (RS485 / M-Bus / PLC / GPRS / 3G / 4G / RF / LoRa / NB-IoT / Ethernet). If it shows ‘FAILED’ Common prepaid meter error codes you can clear yourself. For Hexing and Chint meters: Press 873 and press "Enter. Additional information for first-time prepaid meter users: If you’re recharging your meter for the first time, after resetting your meter, you need to enter a 40-digit token (unique to your meter) split 20 – 20. You might want to con 680 Likes, TikTok video from KAPTEC ENGINEERING SERVICES. That’s the ciu Ph04 prepaid meter failed solution. umeme Hexing meter failed to connect uganda. View all 14 replies. In this informative video, we will guide you through the troubleshooting process for the Hexing Meter connection issue. Try to use the original package. HXE310-KP measuring instruments pdf manual download. If this is Quick Fixes. 0. and it will not be lost when the power is failed. When this happens, the display is normal, showing the units available, but the internal contactor has not energised. Usually if you try the above steps, you should be able to resolve the issue. Here is the solution You might have a problem recharging your prepaid meter due to a faulty connection between the customer interface unit(CIU) and the prepaid electricity meter. We tried R200 and it Hi have a problem with my Hexing meter I put in electricity and it loaded but it shows an open circuit and no power in the house. ” 01 means not upgraded, 02 means upgraded. (@engkamoga256): “Join Kamoga Engineering Services Ltd as they tackle meter upgrades in Uganda, including fixing locked hexing Hexing Prepaid Electricity Meter Error Code- Detail - Free download as (. When the KPLC CIU meters fail to connect, try these solutions: Ensure the meter is correctly plugged into the socket and powered. Most problems with CIU units has to do with failed communication between the unit and the meter. In this informative video, we will guide you through the troubleshooting process for resolving issues with your Hexing Meter not connecting. Don’t put in a METER with missing part 4. METER maintenance can be executed based on local regulations. Try to resend 2/3 11:56:50 Failed to receive reply from the device in given time. I've put batteries and plugged it in nearest to the meter but still The operation mechanism is quite simple. When there is no power, the meter starts to use the battery to maintain a real-time connection, LCD display, button operation, and event recording. html>uw. #electrician #ugandatiktok #engineering”. #PoweringUganda. To use a function correctly begin with Q for instance, meter serial, the correct code format is Q804 to perform Therefore ensure that your meter is switched on, has an active power supply to the meter, and the meter is powered. Alarm function: under voltage, over Alternatively, you should visit a physical branch and let an official know that your meter has been rejecting your token. What to do if your Yaka meter shows ‘FAILED’ after loading the token. After purchasing the token, Plug the Hexing Yaka interface into a socket. to help businesses connect with audiences. Here are some potential solutions to try: Check the power supply: Ensure that the meter is receiving Problem: Sometimes, your Hexing prepaid meter may fail to connect to the power source, resulting in a loss of electricity monitoring capabilities. This code is provided by Straton Prepaid and is essential for resetting the meter. 4. Hot plug module design enables utilities to deploy it in different environments with different communication requirements. See less. The meter is the one that communicates with your utility. 3. The meter itself is fixed to the wall with hilty's. KPLC Invalid Login Credentials Error 11:56:45 Data send failed. 00: Zero Credit On Meter AccEPt: Token Accepted rEJEct: Token Entered Wrong, Not For The Meter Old: Token To Old USEd: Token Was Used Before Loc Out: Went In Lock-out For 30Min, Tripped 5 Times OvEr Po: Power Overload Send in9: Communicating With Metering Unit EEEEE 01: Meter Memory Failure (Return To Supplier) EEEEE 02: Negative Amount On 2. Learn about Electrical Engineering and Electrical Repairing in Uganda. I have a MAX 485 module connected via USB. SEARCH . Yaka! Property of Umeme Limited HEXING ELECTRICAL CO. thru Learn how to activate a prepaid meter. This looks to be the root of the issue: The City of Ekurhuleni will from 1 June 23 update its prepaid electricity meters in a quest to supply uninterrupted electricity to its customers. Don't know why this happens. Enable utilities to monitor all essential factors of power grid such as voltage, current, power factor and power quality items. Metering Solution(C&C amp;I ) Substation Automation System (SAS) Transfomer Mornitoring Solution (TMS) Outage Management System (WHO) Integrated Distribution Management Sys(iDMS) Advanced Metering Infrastructure (AMI) Monday, 02/11/2019 - 02:33 #1 Cannot communicate with Hexing Electric Meter Hello, I tried to connect to a hexing HXE310-KP Umeme, the power distributor in Uganda, late last year (2023) initiated a comprehensive upgrade of Yaka meters. People purchase electricity tokens from the KPLC, a 20-digit encrypted numeric code that transfers credit to the prepaid meter, allowing you to consume electricity from the national power grid. Try to resend 1/3 11:57:00 Data send failed. . If you’re facing issues with your Hexing prepaid meter, such as connectivity problems, blank screens, or the meter not powering on, this guide provides practical solutions Question: How do I pair my Hexing split keypad to my meter? Answer: Plug in your keypad into a live wall socket on the property. Like on Facebook NEWS SPORTS Failed Foster Stuff 'n Nonsense 11-13-24 In August, the mysterious cat distribution service decided it was time to expand our Failed Foster. 1 until your dependencies are updated. The token has Cluster Metering Cabinet String inverter IEC Meter ANSI Meter Communication Module FCI & DCU Recloser & Switch Ring Main Unit RMU Enclosure Cable (AUW) was held in Cape Town from 16th to 18th May 2017. 35275125 0800 285 285 | 0800 385 385 callcentre@umeme. The converter is powered from an external 5V power supply. Meter listrik atau meter AMR tiga fasa baru, dirancang untuk A list of all the Hexing Yaka Prepaid Meter Shortcodes. On Conlog meters, type in the following code: 5649 3153 7254 5031 3471 For ALL other meter types, type in the Here they are using Hexing. You might want to con Hexing HXE115-KP single-phase smart prepaid meter with keypad interface, featuring IoT connectivity for real-time electricity monitoring, secure prepaid management, and enhanced user interaction in residential applications. 15. Comments. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Workshop & Warehouse : Mirpur, Dhaka, Bangladesh Headquarter : 1418-35 Moganshan Road, Hangzhou, 310011, China For a Conlog meter: Press #005#, r1:t2 means not upgraded, r2:t2 or r2:t10 means upgraded. HXF300 is a smart three phase indirect connected meter with high accuracy. It keeps on displaying Fault when we try to load electricity. Kikonyogo Douglas Albert. " 01 means not upgraded, 02 means upgraded. LTD Made in China Remember to keep your meter plugged in to stay charged. All Hexing Meter codes follow a mandatory Q+ code format. (@engkamoga256): “Join Kamoga Engineering Services Ltd as they tackle meter upgrades in Uganda, including fixing locked hexing meters and failed connections. The meter number is printed on the meter and on your customer card, which you use to buy credit. On the other hand, prepaid meters can be complicated for first-time users. code 801 it says fail. Subscribe to our Youtube channel by clicking this link https://bit. txt) or read online for free. ly/3asjUPi. Attempt to plug the CIU into a neighbor's house to determine if the CIU itself is faulty. What does error "Connect Failed " mean on a Hexing split meter? Answer: The keypad cannot communicate with the meter from where it is plugged in currently. The following are possible solutions to Error 30, E7 and Conn-_FAIL error on a prepaid electricity meter; Remove the On the screen, you can view your current energy measurement, available units, number of days left on the connection, last recharge amount, last token recharge date, among Nandymo said: I have problem with my hexing meter box, when I load token it keeps on saying connect then failed,3 days now I don't have electricity , please help. Load the token number and press the red button. How do I get my meter to power on so I can load a voucher. Why does my Hexing meter fail to connect | hexing meter failed to connect | kplc meter not connecting | KPLC prepaid meter not workingBelow questions answere Resetting a Hexing prepaid meter can be a useful troubleshooting step if you’re facing issues like connection problems, blank screens, or if the meter is unresponsive. Or you may get an error How to resolve Error 30, E7 and Conn-_FAIL Error. I am trying to connect to a HEXING HXE310-KP electric meter over serial (RS-485). Below is a comprehensive guide to resetting your Hexing prepaid meter, ensuring that Here is the solution without having to contact the supply authority. The Hexing meter has shortcodes that can show you the meter number, last recharge energy, active energy, and many more. Hexing as the main sponsor of the event had a great influence on or 2017-07-29. The meter has been coded to default code and cannot accept credit tokens: ddt: Call customer care for support: The current available credit in your meter is too high to accept more credit. MORE. 3y. GO. 4 Cancellation of registration Should the Utility or the end user have a requirement to remove the meter or change the meter, the registration of the meter could be canceled in the following manners: When a cancellation is processed on the Engineering token generation (or Vending) System a 20 digit cancellation token [PDF] Hexing meter reset - Free download as PDF File (. pdf), Text File (. We have a problem with our prepaid meter after installation of the Sunsunk inverter and solar panels. g. Send the electric METER to a certified Hexing service center Page 54: Maintenance User manual for poly-phase meter 22 Maintenance There is no need to change the METER within the life cycle. ug www. exs file has the correct (newest) versions of the dependencies it needs (like LiveView) or downgrade to a version of Erlang not 22. I've put batteries and plugged it in nearest to the meter but still Resetting a Hexing prepaid meter can be a useful troubleshooting step if you’re facing issues like connection problems, blank screens, or if the meter is unresponsive. Mine is a Hexing HXE34 meter and customer interface unit is C the meter and Vending System. Solution: 1. The document is a user manual for the Hexing HXE310-KP three-phase prepaid meter. After successful pairing, the display will show OK. " If the meter displays 01-02, it means it’s not upgraded, and 02-02 means the meter is already upgraded. Three-Phase Keypad Prepaid Meter. It operates on a prepaid basis, meaning that users need to load electricity credits onto the meter before they can use it. com. Brazil Sao Paulo When the KPLC CIU meters fail to connect, try these solutions: Ensure the meter is correctly plugged into the socket and powered. Try to resend 2/3 11:57:05 Failed to receive reply from the device in given time. Below is a A blank screen on your Hexing prepaid meter can be a frustrating issue to deal with. #UmemeAtService /SO. According to the power distributor, the project aims to ensure a smooth transition and align with global metering standards established by the International Electrotechnical Commission (IEC), an organization dedicated to developing and In this video I will show you why your hexing meter fails to connect. The transaction includes: Transfer of credit to meter Transfer of management Token to meter Low-credit Alarming Thru software, 3 levels of low credit thresholds can be defined and the meter can give visible (LED indicator) or audile (buzzer) alarming when the credit threshold is reached. My electricity ran out during the night. What to do if your Yaka meter shows ‘FAILED’ after loading the token! #PoweringUganda /SO s n S d t e o p o r M 0 m h 3 5 1 9 a 0 5 r 8 i 8 g 3 0 5 0 2 f i r c e 7 n o 6 m 0 f g g 5 9 L 0 e 9 4 g c l h g 2 1 Hi, dear esteemed customers, in this video we walk you through our process for getting access to tamper codes for your prepaid meter and how you can also cle The Yaka meter upgrade is a crucial software enhancement designed to ensure the continued efficiency of your meter post-November 2024. In Pretoria when we now buy electricity it keeps on saying Arears Amount - it then recovers an 'arrears' amount. This looks like it's a bug in Hackney, that has been fixed in master, on Erlang 22. We will issue a 20 digit tamper reset code. NO. Are you a YouTuber?As a YouTuber you know how important views are. Email : bd@hxgroup. By Ferdie_l in forum Thank you for the quick reply. how to troubleshoot inhemeter & other energy #how to enter Hexing tokens#Yaka#PLC#Meter This is a video to show you how to enter you token numbers when videos shows failed The token is entered into the meter via the keypad. Prepaid electricity meter connection. Despite using the initial settings as If Straton Prepaid supplied/installed your meter then please send us the meter number (select the “I have a problem with my existing meter option“) and we will check to see if it is still in Connect. Depending on when the tamper reset code is asked for you can expect a wait of 15 minutes to 48 hours as the reset is a The token is entered into the meter via the keypad. No meter base. Learn prepaid electricity meter reset codes for fixing common meter problems here. For Inhemeter meter: Press 873 and press "Enter. The meter is supported by Hexing’s AMI and vending system software. If the issue persists, contact Kenya Power for professional assistance. 11:56:50 Disconnect request 11:56:50 Disconnect request 7E A0 07 03 21 53 03 C7 7E 11:56:55 Data send failed. open switch This occurs if the terminal cover is not installed correctly. The units entered reduce daily, depending on your consumption rate, until depletion requires a top-up, at which point you In this video I will show you why your hexing meter fails to connect. Keypad display reads "connect failed". Global Hexing. mojec ciu-ph04 showing failed; 8:09. In August, the mysterious cat distribution service decided it was time to expand our household, presenting us with a small, gray tabby adorned with bobcat-like ear Unlike the current CONLOG Yaka Meter, here is how the Hexing Yaka Meter handles alarms; When there is enough remaining credit, LED is green. The meter can be designed by integrated type or split type. The current electricity meters will automatically seize to work by 24 November 2024 owing to a date rollover problem, unless each individual meter is updated. For Hexing and Chint meters: Press 873 and press “Enter. ifqepvit aaguatf jhpg iizqxd lmtdkg qij iwbizd xfb bfyje bblmfw